Doctrinal Study Of Grievance Redressal Mechanisms: Mediation And Conciliation As Tools For Hr Compliance
- IJLLR Journal
- Nov 8
- 1 min read
Nikitha R & Vishal VST, Chettinad School of Law, Chettinad Academy of Research and Education, Kelambakkam, Tamil Nadu, India.
ABSTRACT
Workplace conflicts are an inevitable aspect of organizational life, often arising from interpersonal disagreements, managerial decisions, or perceptions of unfair treatment. In India, traditional mechanisms for grievance redressal, such as labour courts and tribunals, are frequently criticized for delays, procedural rigidity, and adversarial outcomes. Against this backdrop, mediation and conciliation have emerged as effective Alternative Dispute Resolution (ADR) methods that prioritize dialogue, cooperation, and confidentiality.
This paper undertakes a doctrinal study of mediation and conciliation as integral tools for achieving Human Resource (HR) compliance within modern organizations. It explores statutory provisions under the Industrial Disputes Act, 1947 and the Mediation Act, 2023, while analysing how these frameworks advance participatory justice and reduce litigation. The study also includes a comparative analysis of India, the United Kingdom, Singapore, and the United States, examining how workplace ADR strengthens both compliance and employee trust.
The findings suggest that embedding mediation and conciliation into HR systems not only fulfil legal obligations but also reinforces ethical governance and organizational harmony.
Keywords: Mediation, Conciliation, HR Compliance, Doctrinal Research, Grievance Redressal, Industrial Relations, Workplace Justice
