top of page

A Comment On The Case Of New India Assurance Co. Ltd. V. Hilli Multipurpose Coldstorage Pvt Ltd

Shashi Krishna, Symbiosis Law School Hyderabad


The Consumer Protection Act of 1986 was enacted with the aim of better protecting consumers' interests. To this purpose, the Act provides for the establishment of customer chambers and other specialists to resolve consumer disputes and problems. The Act is a composite and comprehensive law in and of itself, including extensive significant and procedural provisions similar to the resolution of buyer disputes. The Act allows for the establishment of quasi-judicial authorities at the district, state, and federal levels to expedite the resolution of purchaser issues ("Dispute Redressal Authorities"). These semi-legal experts are creatures of the resolution, with broad powers under the Act to entomb, among other things, award specific reliefs and give compensation to customers when it is appropriate.

Indian Journal of Law and Legal Research

Abbreviation: IJLLR

ISSN: 2582-8878


Accessibility: Open Access

License: Creative Commons 4.0

Submit Manuscript: Click here

Open Access Logo


​All research articles published in The Indian Journal of Law and Legal Research are fully open access. i.e. immediately freely available to read, download and share. Articles are published under the terms of a Creative Commons license which permits use, distribution and reproduction in any medium, provided the original work is properly cited.


The opinions expressed in this publication are those of the authors. They do not purport to reflect the opinions or views of the IJLLR or its members. The designations employed in this publication and the presentation of material therein do not imply the expression of any opinion whatsoever on the part of the IJLLR.

bottom of page