Comparative Study Of Legal Rules And Regulations Related To AI Chatbots In India And The United Kingdom

Adv. Vamika Wadhwa, Guru Gobind Singh Indraprastha University

Introduction:

Computer scientist John McCarthy is credited with coining the term "artificial intelligence." This phrase was developed in the context of machine learning and its propensity to behave in particular ways. Making machines perform human-like functions like speech recognition, decision-making, translation, and visual perception is the goal of artificial intelligence. In current quick-paced times, people demand answers quickly, and AI technology helps them do this while also making people obsolete.

The demand for AI chatbots is growing across a number of industries, including customer service, sales, and marketing. An economical and effective way to communicate with customers and give 24/7 help is provided by the AI tool in customer care. This technology can also be used to create new content in the form of text, image and video.

This technology may produce fake news, deep fakes, and other types of misinformation that might sway public opinion, which is another disadvantage. Both opportunities and challenges are presented by the use of AI chatbots.

Technology is employed in both established and developing nations, including India and the United Kingdom, however owing to a lack of laws and regulations in the nation, it could cause problems for the government and make people lethargic. The legal framework must strike a compromise between the need for generative AI technology misuse prevention and individual privacy protection with the demands for innovation and economic growth. The requirements of legislation for AI chatbots are covered in this essay, along with the effects of such regulations.