A Legal Framework For Tomorrow: Institutionalizing ODR In Justice Delivery
- IJLLR Journal
- Sep 8
- 1 min read
Pragati Garg & Vanshika Gupta, BBA LLB, Vivekananda Institute of Professional Studies-Technical Campus, Guru Gobind Singh Indraprastha University (GGSIPU)
ABSTRACT
The integration of Online Dispute Resolution (ODR) into legal frameworks marks a pivotal transformation in global justice delivery systems, especially within the context of India’s evolving digital infrastructure. This paper examines the conceptual underpinnings, legislative support, and comparative jurisprudence surrounding ODR, tracing its emergence from conventional Alternative Dispute Resolution (ADR) mechanisms to digitally mediated platforms. It analyzes the technological, procedural, and regulatory facets that enable scalable, accessible, and cost-effective dispute resolution, drawing insights from jurisdictions such as Singapore, the United States, and the European Union. With emphasis on judicial precedents, sector-specific platforms, and blockchain-driven innovations like smart contracts, the study evaluates both the opportunities and limitations of mainstreaming ODR in India. The research concludes by recommending strategic reforms, including statutory clarity, digital literacy initiatives, and harmonized standards, to facilitate ODR’s institutionalization and its potential to democratize access to justice in the digital era.
