top of page

Algorithmic Management And Labour Rights: Legal Challenges Faced By Gig Workers In India




D.M. Salai Siva Keerthana, Assistant Professor, GTN Law College, Dindigul.


ABSTRACT


The rapid expansion of the gig economy in India has led to the increasing use of algorithmic management by digital labour platforms to regulate, monitor and control workers. While this technology-driven model enhances operational efficiency and service delivery, it raises significant concerns regarding labour rights, employment security and regulatory accountability. Algorithmic systems used by platforms such as ride-hailing and food delivery services determine work allocation, performance evaluation, wage distribution and even account deactivation, often without human intervention or transparency. This study critically examines the legal challenges arising from algorithmic management in the Indian gig economy, with a focus on its impact on fundamental labour rights. The paper analyses the existing legal framework under the Code on Social Security, 2020 and the Code on Wages, 2019, highlighting their limited effectiveness in addressing algorithm-driven labour control. It further evaluates issues such as lack of employer employee recognition, wage insecurity, absence of social security benefits, surveillance concerns and restrictions on collective bargaining. The study also explores how digital platforms create asymmetrical power structures through opaque algorithms, resulting in potential exploitation of gig workers. By adopting a doctrinal and analytical approach, the paper examines whether existing labour law frameworks are adequate to regulate algorithmic governance in employment relations. It argues for the need to reinterpret traditional labour law concepts in light of technological advancements and to develop specific regulatory mechanisms ensuring transparency, accountability and fairness in platform-based work environments.


Keywords: Algorithmic Management; Gig Economy; Labour Rights; Platform Work; Social Security Laws



Indian Journal of Law and Legal Research

Abbreviation: IJLLR

ISSN: 2582-8878

Website: www.ijllr.com

Accessibility: Open Access

License: Creative Commons 4.0

Submit Manuscript: Click here

Licensing: 

 

All research articles published in The Indian Journal of Law and Legal Research are fully open access. i.e. immediately freely available to read, download and share. Articles are published under the terms of a Creative Commons license which permits use, distribution and reproduction in any medium, provided the original work is properly cited.

 

Disclaimer:

The opinions expressed in this publication are those of the authors. They do not purport to reflect the opinions or views of the IJLLR or its members. The designations employed in this publication and the presentation of material therein do not imply the expression of any opinion whatsoever on the part of the IJLLR.

bottom of page