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Consumer Protection In India: Laws, Challenges, And Effectiveness




Dr. Shilpa S. Dolharkar, Resident, DCDRC


ABSTRACT


This research paper analyzes the evolution of consumer protection in India with a spotlight on the legal landscape and its effectiveness. It particularly examines the impact of the Consumer Protection Act, 2019, designed to address the complexities of the digital age. While the Act provides a strong foundation, this study reveals persistent challenges, including limited consumer awareness, judicial inefficiencies, and enforcement difficulties in the online sphere. By comparing India's mechanisms with international standards, the review identifies areas for improvement and concludes with recommendations for enhanced consumer education, streamlined legal processes, and robust digital regulations.


Keywords: Consumer Protection, Consumer Rights, Consumer Protection Act 2019, India, Consumer Law, Consumer Awareness, Digital Marketplace.



Indian Journal of Law and Legal Research

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Abbreviation: IJLLR

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ISSN: 2582-8878

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Website: www.ijllr.com

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Accessibility: Open Access

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License: Creative Commons 4.0

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Submit Manuscript: Click here

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Licensing: ​

 

All research articles published in The Indian Journal of Law and Legal Research are fully open access. i.e. immediately freely available to read, download and share. Articles are published under the terms of a Creative Commons license which permits use, distribution and reproduction in any medium, provided the original work is properly cited.

 

Disclaimer:

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The opinions expressed in this publication are those of the authors. They do not purport to reflect the opinions or views of the IJLLR or its members. The designations employed in this publication and the presentation of material therein do not imply the expression of any opinion whatsoever on the part of the IJLLR.

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