Guardians Of Justice: Scanning The Symbiosis Between Consumer Protection Odyssey With The Law Of Torts

Vibha Oberai, BA LLB (Hons), Narsee Monjee Institute of Management Studies, Navi Mumbai.

ABSTRACT

The law of torts has been developed through various case laws. It is largely concerned with compensating victims of unjust civil actions. Conflicts of interest are certain to arise in a society where humans coexist, and they may occasionally inflict harm to each other. Eventually, it has developed through the decisions of the court. Other than fulfilling the basic necessities of human life , an individual buys various things in order to live in a society and to maintain standards, such as mobile phones, cosmetics, furniture, groceries, perfumes, among other things. Thus, in a society, every human being is a consumer today and there are might be some instances where us, the consumers can be cheated. Our government, in order to provide aid for the same has established various consumer redressal forums and the present research examines various laws and remedies provided to a consumer by the government of India. The Consumer Protection Act of 1986 was previously approved. The Consumer Protection Act of 2019 came into operation after being amended. The legislation was passed in order to provide consumers with a simpler and faster means of resolving their complaints and grievances. The legislation aims to promote and safeguard consumers' interests in the face of flaws and faults in goods and services.