Atharv Khanna, O.P Jindal Global University
ABSTRACT
With the increasing pressure on the adjudicatory mechanisms in the most populated country in the world and the increasing reliance on the digital platforms for conducting all forms of business (ranging from Zoom to Microsoft Teams) the mingling of the problem and its possible ‘online’ solution was witnessed with the advent of online dispute redressal (ODR) mechanisms. ODR in India can flourish only when its infrastructural prerequisites are complied with, including but not limited to the technological infrastructure which sits at the very core of the ODR process. This paper attempts to highlight the hindrances faced in the mainstreaming of the ODR in India in light of technological (infrastructural) limitations.
