Dr. Tarun Kumar & Dr. Rakesh Chourase
“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so” -Mahatma Gandhi
ABSTRACT
E-Commerce is a mean to support the trade. Effectiveness of market and improving the efficiency of market and business become possible through e-commerce. with the fourth industrial revolution and revolution in mobile industry, there is a great boom in e-commerce transactions. It is the way of avoiding physical contact while doing business transactions. Almost everything including goods and services of all kind can be brought or hired through mobile internet. E-Commerce sector is the fastest growing sector in India and in world economy. "e-commerce" means buying or selling of goods or services including digital products over digital or electronic network. This research provides an analysis and try to cover all aspects of jurisdictional issues covering to e-commerce dispute in India. This research also highlights the main legal provisions relating to e-commerce disputes.it includes the provisions of consumer protection Act and IT Act,2000 as well.
Keywords: E-Commerce, IT Act, Digital business.
