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The Consumer Protection Act, 2019: A Weapon In The Hands Of Consumers




Dibya Ranjan Swain, SOA National Institute of Law


ABSTRACT


This paper aims to study the key features of the Consumer Protection Act, 2019. The strength and weakness of India lie in its population. India’s economy which was hugely dependent on agriculture is slowly showing a trend towards other sectors. Where initiatives like ‘Make in India’ and ‘Start-up India’ are in full swing and where E-Commerce is dominating the market there are huge chances of fraud, misrepresentation, deceit. Thus, it is important to protect and safeguard people at the receiving end, i.e., “Consumers”. This paper focuses on the need and merits of the Consumer Protection Act,2019, and how it can be used by the consumers as a weapon to attack against any unfair means and defend their rights by critically analyzing various facts, figures, and provisions.

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Indian Journal of Law and Legal Research

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Abbreviation: IJLLR

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ISSN: 2582-8878

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Website: www.ijllr.com

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Accessibility: Open Access

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License: Creative Commons 4.0

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Submit Manuscript: Click here

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Licensing: ​

 

All research articles published in The Indian Journal of Law and Legal Research are fully open access. i.e. immediately freely available to read, download and share. Articles are published under the terms of a Creative Commons license which permits use, distribution and reproduction in any medium, provided the original work is properly cited.

 

Disclaimer:

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The opinions expressed in this publication are those of the authors. They do not purport to reflect the opinions or views of the IJLLR or its members. The designations employed in this publication and the presentation of material therein do not imply the expression of any opinion whatsoever on the part of the IJLLR.

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