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Who Polices The Platforms? Regulating Financial Frauds Through App Marketplaces In India




Arya Gupta, Department of Law, Rani Durgavati University, Jabalpur

Aparajita Gupta, Rani Durgavati University, Jabalpur


ABSTRACT


In recent years, India has witnessed a surge in financial frauds perpetrated through mobile applications distributed on major app marketplaces like Google Playstore and Apple Appstore. Despite their central role in approving, ranking, and monetizing these apps, platforms routinely disavow liability for user harms, citing their status as neutral intermediaries under Indian law. This article critically examines the regulatory vacuum that enables such platforms to evade responsibility, highlighting the inadequacies of current Indian statutes and drawing on global models such as the European Union’s Digital Services Act. Through case studies and enforcement data, it demonstrates how self-regulation and scattered interventions have failed to protect users from predatory apps. The article argues for a dedicated regulatory authority and a statutory duty of care for app marketplaces, proposing reforms that would impose proactive vetting, real-time oversight and user compensation mechanisms. These measures are essential to safeguard consumer rights and restore trust in India’s digital economy.


Keywords: App marketplaces, Fraudulent apps, Mobile applications, User harm, Platform accountability.



Indian Journal of Law and Legal Research

Abbreviation: IJLLR

ISSN: 2582-8878

Website: www.ijllr.com

Accessibility: Open Access

License: Creative Commons 4.0

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Licensing: 

 

All research articles published in The Indian Journal of Law and Legal Research are fully open access. i.e. immediately freely available to read, download and share. Articles are published under the terms of a Creative Commons license which permits use, distribution and reproduction in any medium, provided the original work is properly cited.

 

Disclaimer:

The opinions expressed in this publication are those of the authors. They do not purport to reflect the opinions or views of the IJLLR or its members. The designations employed in this publication and the presentation of material therein do not imply the expression of any opinion whatsoever on the part of the IJLLR.

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