Online Dispute Resolution: Assessing The Impact Of Technology On Access To Justice In India

Kanakshi Nema, LLM, Hidayatullah National Law University, Uparwara, Nava Raipur-Atal Nagar, Chhattisgarh

ABSTRACT

Online Dispute Resolution (ODR), is a rapidly evolving field, provides an opportunity to revolutionize the way disputes are resolved. This research paper explores the dynamic landscape of ODR and analyses its impact on the accessibility of justice. The paper tries to develop basic understanding of the concept of ODR and its evolution. Subsequently the paper dealt with its adoption and development in India, through help of various factors and its impact on access to justice. With an emphasis on the legal system and court precedents, it analyzes the state of ODR in India at present. Finally, the paper offers suggestions to overcome the challenges faced by ODR in India and optimize the potential of ODR in India. The paper concludes by arguing that ODR has the potential to significantly improve access to justice in India. ODR can assist in guaranteeing that everyone can access justice by offering a more beneficial, affordable and accessible alternative to settle disputes.